FAQS

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How do I use my bundll card?

When shopping instore, simply open the digital wallet on your mobile phone, swipe to reveal your bundll card and tap your phone to pay. To shop with bundll online, use the ‘Card Reveal’ function inside the app. Here you’ll see your card number and expiry date, which you’ll need to enter into the online checkout. Swipe the card and it will then reveal the three digit CVC security code.

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  • Open your bundll app.
  • In the top righthand corner of the screen, click on the ‘card reveal icon’ or the icon that looks like a credit card.
  • Once the card icon is clicked, at the bottom of the screen, click on ‘add to Apple Wallet’ or ‘add to Google Pay’ button.
  • Follow the page prompts to complete the setup.

Note: If the ‘add to Apple Wallet’ or ‘add to Google Pay’ button does not appear at the bottom of the Card Reveal screen – for example “Added to Wallet”, this means that your card has already been provisioned or setup to your e-wallet.

NOTE – you should always add the bundll card to the digital wallet through the app and not manually add it through the digital wallet.

  • When signing up to bundll, you will be prompted to add your bundll card to your digital wallet.
  • Click ‘add to Apple Wallet’ or ‘add to Google Pay’ button at the bottom of the screen.
  • Follow the page prompts to complete the setup.
  • When you access your digital wallet the bundll card will be ready to make purchases.

Note:  Add your card to the digital wallet is a mandatory requirement for sign up.

Yes. To close your account, visit the ‘Profile’ section of the app, and tap on the ‘Settings’ icon in the top right corner. At the bottom of the screen, you will be able to close your account. You will be prompted to make any outstanding repayments before you’re able to close your account.

Sure thing! You can pay the way you want. Just add your digital card to Apple Pay, Google Pay.

  • (Subset) How to setup Apple Pay or Google Pay?
  • When signing up to bundll, you will be prompted to add your bundll card to your digital wallet.
  • Click ‘add to Apple Wallet’ or ‘add to Google Pay’ button at the bottom of the screen.
  • Follow the page prompts to complete the setup.
  • When you access your digital wallet the bundll card will be ready to make purchases.

Note:  Add your card to the digital wallet is a mandatory requirement for sign up

No way! Re-install the app and access your account with your login details as per usual.

Go into your bundll app and tap 'Profile’. Then tap 'Edit Profile’ and follow the prompts. 

No. Bundll does not offer cash withdrawals.

No. Your account can only be accessed through the bundll app.

Most likely because you have missed a repayment by more than 24 hours. It might also be because we have picked up an anomaly in your account.

Download the app from the App Store or Google Play.

Get started with a bundll account and download the app.