There is no cost to create a bundll. You can use bundll every day instead of your debit or credit cards. This gives you 14 days to repay everything.

With bundll, you’ll be able to collect free snoozes by referring friends to bundll. These snoozes accumulate in your snooze pot. If you don’t have any free snoozes available, you can simply buy them for $5.00.

An establishment fee of $4.50 applies to each superbundll. This will be charged on the date you create a new superbundll or the date you extend an existing superbundll.

There is no interest for bundll.   

If you want to superbundll there will be interest charged at an APR of 25% applied to your superbundll amount and split over your fortnightly repayments.

If you miss a repayment, you’ll get a 24-hour grace period before a $10 late fee is applied. During the grace period before the $10 late fee is applied, you have the option to either pay the full bundll amount, snooze, or superbundll.

If after the 24-hour grace period, you haven’t done any of these, you will be charged the $10 late fee. We will also attempt to direct debit the minimum bundll repayment of $20 from your funding source. If the direct debit is successful, the bundll amount will be reduced by $20 and the original payment date for the selected bundll will be extended by 14 days. Your account will then go back into good standing and you get an additional period to pay off the remaining bundll amount.

If the direct debit of the minimum bundll repayment is unsuccessful, your bundll account will be suspended, until you make a minimum bundll repayment, or pay off in full.

Yes. If after the grace period there are still any outstanding bundll and/or superbundll repayments, a $10 late fee will be applied to your funding source and your bundll account will be suspended, meaning you won’t be able to spend any further.

No. You can repay the outstanding amount at any time before the repayment due date of a bundll or superbundll, with no fee.

A snooze offers you the opportunity to delay the repayment date for a bundll by an additional 14 days. You can either buy a snooze for a flat fee of $5.00 or be awarded a free snooze, from say, referring a friend. (See also ‘How can I earn free snoozes?’ below)

If you want to snooze, you’ll need to repay at least $20 to that bundll, which will be done automatically along with the $5.00 fee. Both these amounts will be immediately charged to your funding source so make sure you have $25.00 in available funds before you decide to snooze.

If you’re using a free snooze the $5.00 snooze fee will not be applicable but you’ll still have to make the $20 minimum bundll repayment, which will be charged to your funding source.

You can snooze each bundll as many times as you want. Just be aware that the minimum bundll repayment of $20 will apply every time so eventually you’ll have paid off your entire bundll and won’t need to snooze again!

Your snooze pot is where your free snoozes are stored in the app. You can see it on the bottom right of the home screen.

You can earn free snoozes every time you refer a friend and they set up an account with your referral code. You’ll receive one free snooze for you, and one for your friend each time. Go to the app and click on ‘bundll a buddy’ to get started.

Each time you snooze your bundll, you’ll need to pay off $20. This is a repayment and not a fee, so whenever you snooze a bundll, it will be reduced by $20.

superbundll is a 6 fortnight repayment plan to give you even more flexibility in repaying your bundlls. For example, if you have a $300 bundll that you need more time to repay, you can create a superbundll and pay it off in 6 fortnightly instalments of $50 plus interest of 25% APR. This means you will pay 6 instalments of $51.69.An establishment fee of $4.50 applies to each superbundll. This will be charged on the date you create the superbundll.

Yes. When a new bundll is added into an existing superbundll, the superbundll (including the interest charges) will automatically reset over another six fortnightly repayments. Just make sure you’ve made at least one repayment before adding additional bundlls.

An active bundll is when your bundll hasn’t closed yet e.g. if you started bundlling on Tuesday, and it’s now Thursday, your bundll still has 5 days (until next Tuesday) before it ‘closes’. Only closed bundlls can be added into a superbundll.

Your safety, security and privacy is our priority. Rest assured we use the latest security and technology in order to protect your personal information and credentials.

Yes. You can change your PIN through the ‘Profile’ section in the app.

Don’t sweat it! Click the ‘forgot your password?’ link and follow the prompts to reset your password.

If you suspect fraudulent activity on your account, immediately go to your settings and select ‘Pause account’. Also be sure to change your password in the security settings in the app. If you do not have your phone, let us know via www.bundll.com/nz.

Visit the ‘Profile’ section of the app and tap the ‘Edit profile’ button to update your personal information.

You don’t have to tell us about your plans to travel overseas, safe travels from the bundll crew!

If there’s a transaction that you don’t recognise it could be because then
business could be trading in a different name; or
transaction could have been made in a foreign currency and converted into New Zealand dollars.
If you’re still unsure, contact us at [email protected]
These transactions are being processed through the merchant’s bank accounts and our systems.

Keep calm! Your account will not be accessible without your security credentials but if you are worried it has been compromised and someone knows your password, please get in touch via [email protected].

Yes, bundll supports both Touch ID and Face ID. You’ll be prompted to enable Touch ID or Face ID when you first sign up, if your phone is equipped. You can still use a PIN if you prefer and can turn Touch ID or Face ID on at any time in your app settings.

When you set up bundll you will need to nominate the day of the week (excluding Saturday or Sunday) on which repayments will be due, as your ‘repay day.’ Your repay day will always be the same day of the week for bundlls, snoozed bundlls and superbundll repayments. Most bundll customers find it easier to match their bundll repay day with their pay day.

Yes, you can change your repay day but only once every three months.

That’s easy, the bundll app will always show you when bundlls are due, and give you all the details for the bundll, including the transactions and how to make a payment towards a due bundll.

Your repayments are due by 9:55am (Auckland time) on your nominated repay day. If you haven’t paid already by this time, we’ll automatically deduct whatever repayments you have due on that day from your funding source. If the deduction of the amount due is unsuccessful by 9.55am on the due date, we will again attempt to charge your funding source on the following day. If the first two attempts fail and you haven’t made a repayment yourself via the app, we will then attempt to charge your funding source a late fee of $10. Your account will also be suspended, meaning you won’t be able to use it until your account is back in good standing.

Yes of course you can! You can make a full or partial repayment of your bundll at any time. Some people like to chip away at their bundll repayments rather than waiting for the due date.

You can make an early repayment of your superbundll at any time but only of the entire amount due. If you do this any interest that hasn’t yet been incurred will not be payable so try to pay off as early as possible!

When you set up bundll, you will be asked to set up at least one debit or credit card as a funding source, which needs to be either a Visa or Mastercard account. Unless you have already manually made a repayment, all outstanding repayments will automatically be charged to your funding source on the repay day.

Only if you still have an amount outstanding. If you make a full repayment of the amount due on the scheduled due date, then your funding source will not be charged. However, if you make a partial repayment of the amount due on the scheduled due date, your funding source will only be charged the outstanding amount.

Yes. Simply go to the ‘Profile’ section within the app and update your funding source. At this stage, we do not support AMEX, pre-paid cards or non-New Zealand issued Visa and Mastercard cards.

Yes. The digital card operates just like any other debit or credit card. Just add your bundll card to your favourite retailers and subscriptions – like Netflix, Spotify and Uber (international transaction fees may apply).

Yes. We will allow you to link up to 3 credit or debit cards.

Simply, go to the ‘Profile’ section within the app and update your funding source details.